How far ahead is your schedule generally booked?
For larger projects (full blog design, full website design, and larger ebook design packages) we are often booked up from one to three months in advance. Smaller projects, such as graphics only or small ebook projects can sometimes be fit in within a few weeks. Please visit our Contact page for up-to-date information We always need to know the scope of your project to give you an accurate time estimate.
What is the difference between Basic WordPress Theme Customization and Custom WordPress Design?
Design by Insight uses the Genesis Framework by StudioPress as the theme for all designs. Genesis has a number of Child Themes available. These Child Themes simply customize the Genesis Framework for specific look and ease of function. With the Basic WordPress Theme Customization, you choose a Child Theme, and then we create a header design for you and make the colors of the Child theme (fonts and links) match. This is a lower cost solution for clients who may not need or have budget for a Custom WordPress Design. We install the Genesis Framework and the Child Theme, so there is no need for you to purchase those. You can view the available StudioPress Child Themes here.
The majority of our clients choose Custom WordPress Design. When you look at our portfolio, most of those designs are custom designs. We start with the Genesis Framework and a Child Theme, but then make many more changes to give the site a unique look and feel. Our custom designs also include many more features, such as special web fonts, social media icons, favicon, ad button, custom background, sidebar and footer widget setup, plugin assessment and updates, and a full site backup.
Will I have an opportunity to tell you what I want my design to look like?
Yes! Your ideas are a valuable part of the design process! Before your start date, you will fill out a detailed design questionnaire, which will help us create just the right design for you.
How long will my site be down while you are working on it?
For existing sites, all design work will be done on a development site. Your blog will be put into maintenance mode for a few hours when we launch the new design. It is important that you be available during this time in case any questions arise. We will not take your site out of maintenance mode until you have approved it.
What is the difference between self-hosted WordPress and WordPress.com?
There is a lot of confusion surrounding the difference between these two options! Please read our post on this topic here.
What kind of format do I need to use to send my book to you?
Book content should be submitted as a word processing document. Acceptable file types include Microsoft Word, Pages (for Mac), and Open Office. PDFs are also acceptable, but there will be an additional fee. If you have a different file type, please contact us to find out if it is a file we can use.
Can you also format my ebook for a printed self-published edition?
Yes! A custom quote is required for this, as we will format your book to the specifications of the printer you choose.
Do you work on the weekends?
Our family life is very important to us, and for that reason we generally do not work on the weekends. Erin does monitor our email inboxes over the weekend, and she will reply to urgent requests (such as a crashed site) as soon as possible. Other correspondence will be answered during the business week.
Do you still offer Blogger to WordPress Migrations?
This is a service that Design by Insight no longer provides. We do offer WordPress blog and website designs for both new and existing self-hosted WordPress sites.